My review about *** company. Loun Jewelry Co.,ltd
[Users questions | Browse:108 | Favorites]
Users questions:Do not deal with this company under any circumstance. We paid them USD3664.00 last December 6th using a Bank. They promised to deliver the order in a few days. It never happened.It is now the 11th January . We emailed the company many many times, and each time we received a reply to say that they were sending it the next day. We continually asked for the tracking number, but they always had some excuse not to send the tracking number. Finally they promised to refund the money .Never happened. WARNING. DO NOT DEAL WITH THIS COMPANY. They will scam you, and lie continually about their actions.
Nikolas Mavrofrydis
Greece
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Dear Mr. nikolas black,
We are currently investigating your complaint, thank you for sending the additional information. Should you have any questions, please do not hesitate to contact Carol from the Alibaba.com Online Security Department. Carol has already sent an email to you and you should be able to find Carol's email address and contact details in your registered Alibaba.com email inbox.
Experts answer:Being Scammed can be avoided! Dear all buyers! as you know, there are so many scammers, but how can we stop us from being scammed? It can become true if you get our help. And If you are not sure of your supplier either, you can contact us too. please contact us at: Email & MSN: yclia-n99 (at) live.co.uk
Experts answer:A real supplier should generally have the following characteristics: a) It has to register at its local governmental office; b) Its business range includes the goods he sells; c) It has a good record of its business activity; d) It contains the special regulated certificates authorized to manufacture or sell the special goods; e) It has a certain range of business, not very extensive; f) For a brand supplier, it has to get the right to be a wholesaler; g) Gold member does not mean a reliable supplier but it is better. h) Free member does not mean it is not reliable. It varies from company to company.
Experts answer:Dear Mr. nikolas black, Thanks for alerting us to your complaint. Carol from the Alibaba.com Online Security Department has been assigned to look into your complaint. An email has also been sent to your registered Alibaba.com email address asking for more details. Please check your inbox and respond as soon as possible so we can initiate the complaint review and resolution process. Our complaints resolution process is as follows: 1. Acknowledge complaint received from buyer2. Request detailed evidence from buyer3. Request detailed evidence from supplier 4. Resolve the complaint 4. Resolve the complaint - If it is a verified fraud case, the supplier's Alibaba.com account will be removed. - If it is a normal trade dispute, we encourage both parties to work together on a resolution. For background, Alibaba.com is not authorized to play the role of a judge or arbitrator in cases of normal trade disputes. Alibaba.com is not capable of imposing and enforcing any meaningful penalty or action on any parties in regard to a normal trade dispute. If the supplier's account is cancelled due to your complaint, you might be eligible for a refund from our Fair Play Fund. For details on this program, please visit: http://resources.alibaba.com/topic/500013231/Fair_Play_Fund_Alibaba_com_s_Commitment_to_Buyer_Protection_.htm
Experts answer:Hello Anybody who was scammed by the Chinese supplier, It is very hard for you to get your money back as you are in the US, the UK, Germany or other foreign countries but the scammers are in China. You have time barriers and languages barriers. Worsemore, you are not familiar with the whole China at all. There are 23 provinces, 4 municipalities, 282 prefecture and 374 cities in China. China is a large country with 1.3 billion people, 9.6 million square kilometers of territory and 5 time zones, so even many Chinese are not familiar with our motherland at all. Honest speaking, I hate the scammers very much as only a small number of scammers ruined most of Chinese suppliers' reputations. So it is becoming more and more difficult for the honest Chinese suppliers to trade with the serious buyers. Now I am trying to help some buyers to verify whether the Chinese suppliers who are selected by you is honest or not. 1, If the supplier is from Beijing but with a telephone number like: +86-21-xxxxxxxxx. I will report it to you that it might be a scammer. As the city code of Beijing is 010 not 021; 2, If the supplier's address is Rm 402, Xinhua Rd, Haidian Dist, Shanghai City, Guangxi Province, China. I will report it to you that it might be a scammer. As there is NO city named Shanghai in Guangxi Province. 3, You can give me the supplier's address, tel and other informations for evaluating and I will give you my constructive, useful suggestions before dealing with the Chinese supplier. I think it would be much more helpful for you to make a wise decisions before dealing with the supplier. 4, I can contact with the local police and submit the copies of the bank transfer, the e-mail recordings and any useful proof to the local police. Of course I will push the local police to work on your case if necessary; You know you can't report the scammers who are from Beijing to the police stations in Shanghai. But I can't ensure you that the local police will work on your case with punctuality and refund your money as we are not the local police; 5, Morever, we can visit and check the factory by ourselves if you think it is necessary. 5, Of course, what we could do for you is not free. You just only have to pay a little money. Hoever, it is certainly worth the costs to avoid being scammed. Anyone who is interested please contact with me at: E-mail: jackywau(at)yahoo.cn.
Experts answer:Being Scammed can be avoided! Dear all buyers! as you know, there are so many scammers, but how can we stop us from being scammed? It can become true if you get our help. And If you are not sure of your supplier either, you can contact us too. please contact us at: Email & MSN: yclia-n99 (at) live.co.uk
Experts answer:A real supplier should generally have the following characteristics: a) It has to register at its local governmental office; b) Its business range includes the goods he sells; c) It has a good record of its business activity; d) It contains the special regulated certificates authorized to manufacture or sell the special goods; e) It has a certain range of business, not very extensive; f) For a brand supplier, it has to get the right to be a wholesaler; g) Gold member does not mean a reliable supplier but it is better. h) Free member does not mean it is not reliable. It varies from company to company.
Experts answer:Dear Mr. nikolas black, Thanks for alerting us to your complaint. Carol from the Alibaba.com Online Security Department has been assigned to look into your complaint. An email has also been sent to your registered Alibaba.com email address asking for more details. Please check your inbox and respond as soon as possible so we can initiate the complaint review and resolution process. Our complaints resolution process is as follows: 1. Acknowledge complaint received from buyer2. Request detailed evidence from buyer3. Request detailed evidence from supplier 4. Resolve the complaint 4. Resolve the complaint - If it is a verified fraud case, the supplier's Alibaba.com account will be removed. - If it is a normal trade dispute, we encourage both parties to work together on a resolution. For background, Alibaba.com is not authorized to play the role of a judge or arbitrator in cases of normal trade disputes. Alibaba.com is not capable of imposing and enforcing any meaningful penalty or action on any parties in regard to a normal trade dispute. If the supplier's account is cancelled due to your complaint, you might be eligible for a refund from our Fair Play Fund. For details on this program, please visit: http://resources.alibaba.com/topic/500013231/Fair_Play_Fund_Alibaba_com_s_Commitment_to_Buyer_Protection_.htm
Experts answer:Hello Anybody who was scammed by the Chinese supplier, It is very hard for you to get your money back as you are in the US, the UK, Germany or other foreign countries but the scammers are in China. You have time barriers and languages barriers. Worsemore, you are not familiar with the whole China at all. There are 23 provinces, 4 municipalities, 282 prefecture and 374 cities in China. China is a large country with 1.3 billion people, 9.6 million square kilometers of territory and 5 time zones, so even many Chinese are not familiar with our motherland at all. Honest speaking, I hate the scammers very much as only a small number of scammers ruined most of Chinese suppliers' reputations. So it is becoming more and more difficult for the honest Chinese suppliers to trade with the serious buyers. Now I am trying to help some buyers to verify whether the Chinese suppliers who are selected by you is honest or not. 1, If the supplier is from Beijing but with a telephone number like: +86-21-xxxxxxxxx. I will report it to you that it might be a scammer. As the city code of Beijing is 010 not 021; 2, If the supplier's address is Rm 402, Xinhua Rd, Haidian Dist, Shanghai City, Guangxi Province, China. I will report it to you that it might be a scammer. As there is NO city named Shanghai in Guangxi Province. 3, You can give me the supplier's address, tel and other informations for evaluating and I will give you my constructive, useful suggestions before dealing with the Chinese supplier. I think it would be much more helpful for you to make a wise decisions before dealing with the supplier. 4, I can contact with the local police and submit the copies of the bank transfer, the e-mail recordings and any useful proof to the local police. Of course I will push the local police to work on your case if necessary; You know you can't report the scammers who are from Beijing to the police stations in Shanghai. But I can't ensure you that the local police will work on your case with punctuality and refund your money as we are not the local police; 5, Morever, we can visit and check the factory by ourselves if you think it is necessary. 5, Of course, what we could do for you is not free. You just only have to pay a little money. Hoever, it is certainly worth the costs to avoid being scammed. Anyone who is interested please contact with me at: E-mail: jackywau(at)yahoo.cn.
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